shipping & policies

Production Time:

Currently in the process of swapping shop over to RTS only items. Thank you for your patience! 

RTS: 

Orders that are marked RTS will ship out by the next business day. 

If your order also contains preorders and you'd like your RTS item(s) sent separately, please let me know, or place a separate order for the RTS items; Otherwise they will ship together. 

Domestic Shipping:

U.S. items are shipped via 1st class mail (5-7 day shipping estimation time) via USPS with a tracking number.

Orders 75.00 and over will upgrade to USPS priority mail (1-3 day shipping estimation time) with no additional shipping fee. 

International Shipping:

International items are shipped via USPS 1st class package with a tracking number.

If you'd like to get a quote for (or ship) priority mail international, or UPS, please mention in notes, and I'll email you a quote. I can invoice you for shipping update when your goodies are ready to ship.

Returns/Exchanges:

Generally I do accept  returns or exchanges for unused items. If there is any problem with your order, please let me know as soon as possible so I can set it right.

Caring for your Hand Knits:

All products are knit from 100% all natural and quality fibers. Hand wash with gentle soap in tepid water. Lay flat to dry, do not wring.